Office Transition the Polish Way: Two-Speed Digitalisation

In the face of the ongoing pandemic, companies have been forced to make changes to the organisation of work in the office. However, to enable employees to work individually from home, they needed to adjust document workflows, equip staff with the right equipment and implement new digital tools. When providing such office solutions to Polish companies, we have noticed certain trends indicating a disparity between large and medium-sized businesses in Poland and the region.

There is no doubt that the shift to a remote working model has been the prerogative of large companies. As we provide office services, we can see that smaller companies have much more often stayed with the current, traditional work model. We have noticed a similar trend as regards equipping employees with portable equipment for home office work. We saw at the beginning of the pandemic that larger companies equipped staff with printers, scanners, or multifunctional devices, while smaller organisations typically did not do so. We see similar disproportions in how Polish companies use imaging technology. Large Polish businesses decide more often to move from paper printouts to electronic documents. Security of digital documents is also the forte of the largest companies. Despite the fact that the number of digital security incidents is growing across the economy, cybersecurity measures are often underfinanced in small and medium enterprises. Therefore, we can clearly see a need for constant education and raising awareness in the field, as well as for implementation of tools allowing us to prevent and respond to such activity. In the long run, it benefits companies as well as individual users. These efforts for improved cybersecurity education and implementation must go on and we should under no circumstances consider the work done.